Where it all comes from.
Built on graft.
I grew up around Hartlepool and Middlesbrough, where graft was not something people sat around defining. It was just how life worked.
My first high school was hard. I was bullied and eventually moved schools. Things improved, I found my people, and for a while life felt easier. Probably too easy.
I stopped working hard and convinced myself I did not need to. Then the results came back and I realised quickly that if I wanted real options, I had to start applying myself properly. Sixth form became the turning point. I put the work in, became Head Student, got my results and earned a place at university. It was probably the first time I understood the difference between being busy and putting graft in the right direction.
Sixteen years in corporate sales and operations.
I started part time in telephone customer service inside financial services. It was target driven, high pressure and unforgiving. I grafted, became one of the top sales performers, and moved into leadership, taking on more responsibility, delivering and pushing for the next step.
Over 16 years I learned sales, leadership, targets, pressure, structure and how to lead people in a serious commercial environment. I also learned the hard way that graft in the wrong places can wear people down. There was a period where the pressure caught up with me. Burnout. Breakdown. The lot. I do not hide from that, because it shaped how I lead and how I work now.






